SERVICES & COURSES
Training and Consultancy
Customized Learning and Development Solutions
Sales Coaching
Lunch Time Talks
COMMUNICATION SKILLS
Managing Conflict at the Workplace (1 day)
Communication Skills For Service Excellence (1 day)
Effective Telephone Techniques (1 day)
Negotiating For Success (2 days)
CUSTOMER SERVICE
Customer Focused Service Excellence (2 days)
Service Excellence - Delighting your customers (1 day)
MARKETING & SALES
Professional Selling Skills for Major Accounts (2 days)
Effective Sales Negotiation (2 day)
WORKPLACE SKILLSFUTURE
EQ at the workplace - Supervisory skills (2 days)
Managing Workplace Diversity (2 days)
Developing High Performance Work Team (2 days)
Apply EQ to Manage Self and Others in a Business Context (2 days)
Effective Problem Solving and Decision Making at Workplace (2 days)
BUSINESS WRITING SKILLS
Effective Email Writing And Etiquette (1 day)
LOGISTICS MANAGEMENT
Air Freight Management (2 days)
2 Half Days Programme
Situational Intelligence / Collaborative Intelligence / Global Intelligence
Activating Creativity through Lateral Thinking
Analytical and Creative Problem Solving
Building Leaders
Building Talents
Building Teams
Going Global: Building managers for a global environment
How to reach out to subordinates (for New Managers)